Beth J. Harpaz of
NEW YORK (AP) - Did you leave a tip in your hotel room cleaning? Marriott launches program with Maria Shriver put the envelopes in hotel rooms to encourage change.
The campaign, entitled "The Envelope Please" begins this week. The envelopes will be placed in 160,000 rooms in the United States and in Canada. Some participating hotels 750-1000 brands such as Marriott Courtyard, Residence Inn, JW Marriott, The Ritz-Carlton and Renaissance Hotels.
The name of the person who cleans the rooms on the envelope with a message written: "Our maids make the care of your estimated warm and comfortable, please feel free to leave a tip to get recognition for their efforts to express "..
Shriver, who founded to strengthen an organization called a nation of women, the women target, says that many travelers do not know tilts the hotel staff is common. "There is a huge commuter training needs to happen," he said. "If you tell them, they ask:" How can I do it? "She said the envelopes, it is easy for the customer to leave the money to the right person in a safe manner.
So how should you go? Marriott International CEO Arne Sorenson said $ 1 to $ 5 per night, depending on the room rate, with more a result of high prices.
Michael Lynn, a professor at the School of Hotel Administration at Cornell University, says that his research shows that "30 percent of the rigid Maid" while 70 percent said they usually leave a tip.
Sorenson said the cleaners "are rarely dismissed" as other hotel workers, as they make an "invisible work". In contrast, workers tote bags, hail taxis and car park tends to lean because "Make a personal connection" with the guests said.
Rosario Rodriguez, who works as a housekeeper at Times Square Hotel Marriott, says that many customers do not change, and welcomes the campaign of the envelope as a "good idea".
Jessica Lynn Strosky DuBois Pennsylvania, earning $ 7.75 per hour cleaning rooms in a hotel that was not a Marriott, said that only 1 to 15 or 20 people a tip. If they do, it's a dollar or two; she is lucky, $ 20 a week in tips. "I have worked with many people who do not know they are spoken say top," she said.
In contrast to the waitresses who earn less than the minimum wage because tips are expected to increase their income, be housewives in the hotel the minimum wage, and markets, paid a lot more expensive. In Washington DC, Sorenson said Marriott mid teens bred per hour.
Not everyone welcomes the concept of envelope. "Not the Marriott remember responsibility to customers in mind to tip, it is your responsibility to protect its workers to pay enough so that the tips are not necessary," said Barbara Ehrenreich author who tried to work as a maid in the hotel for "cheated" his 2001 book that his experience in low-wage jobs chronicles.
But Scott Lazerson, 42, who lives in Sundance, Utah, said he was not turning "do not know" was common until his wife told him about a trip to Orlando. He said, "feels stupid" he did not know all these years, and added, "Yes., Does the hotel industry to do a campaign"
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