Sunday, June 29, 2014

How to manage difficult conversations in the workplace

Dr. Mark Goulston

Dr. Mark Goulston was three times as one of the top psychiatrists in America by the Consumer Research Council and is now focused on helping people communicate more effectively in the workplace. He was a columnist in the Los Angeles Times and the Harvard Business Review and author of several books, including real impact: Push success.

He was a guest on my radio NPR-San Francisco . These are the highlights of the conversation:

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